Terms & Conditions

1. Who we are

teestaedu.com and TeestaEdu (Teesta Tech Educational Consultancy) are a product of Teesta Tech, a business registered in Chattogram, Bangladesh (Trade Licence No: TRAD/CHTG/004280/2025). "We", "us" and "our" mean Teesta Tech. By using this website or our services, you agree to these terms.

2. Our services

We help students in Bangladesh to study abroad. Counselling and general guidance are free. Our paid application and visa file processing service is described in our Service Delivery Policy; what is included in your case is agreed with you in writing before you pay.

3. No guarantee of admission or visa

Universities decide on admission, and governments decide on visas. We give honest guidance and prepare your applications carefully, but we cannot guarantee an offer, a scholarship or a visa, and we never ask you to pay for one.

4. Your responsibilities

• Give us true, complete and up-to-date information and documents. False or altered documents can lead to refusal or a ban, and we will stop working on the case.
• Read and check your applications before they are submitted.
• Meet the deadlines that universities and visa offices set.
• If you are under 18, a parent or guardian must agree to the service and make any payment.

5. Fees and payment

• The service fee, and what it covers, are agreed in writing (by email, WhatsApp or invoice) before you pay. Prices are in Bangladeshi Taka (BDT).
• Online payments are processed securely by SSLCommerz, using the cards, mobile banking and internet banking options it offers at checkout. We do not see or store your full card or account details.
• Fees charged by universities, embassies, visa application centres, test centres and other organisations are separate from our service fee and are usually paid to them directly.

6. Cancellations and refunds

You can cancel for a full refund within 7 days of payment if no application or visa file has been submitted yet. The full rules are in our Refund Policy.

7. Information on this website

Our guides and articles are general information to help you plan. Fees, entry requirements and visa rules change often, so always check the latest details with the university or the official government website before you decide or pay. Nothing on this website is legal or immigration advice for your particular case.

8. Your personal information

We handle your information as explained in our Privacy Policy.

9. Website content

The text, design and logos on this website belong to Teesta Tech. You may read and share links to our pages, but please don't copy our content for commercial use without permission.

10. Limitation of liability

We are responsible for providing the service we agreed with you with reasonable care. We are not responsible for decisions, delays or changes made by universities, embassies, visa offices, test providers or other third parties. Our total liability for any claim about a paid service is limited to the service fee you paid us for it.

11. Changes to these terms

We may update these terms from time to time. The version on this page on the date you paid applies to that service.

12. Law and disputes

These terms are governed by the laws of Bangladesh. If you have a complaint, please contact us first and we will try to resolve it. Any dispute we cannot resolve together will be handled by the courts of Chattogram, Bangladesh.

13. Contact

Teesta Tech Educational Consultancy — a product of Teesta Tech
Moti Tower (4th Floor), 67/68 College Road, Chawkbazar, Chattogram – 4203, Bangladesh
Email: contact@teestaedu.com · WhatsApp: +880 1904‑116980 · Phone: +880 1969‑932266
Office hours: Sat–Thu, 9:30 AM – 5:30 PM (closed Friday)